Clinic Policies | Inside Health Clinic Oakville

At Inside Health Clinic, we value your time and strive to provide high-quality care. Please review our policies to ensure a smooth and respectful experience for all.

1. Cancellation, No-Show & Rescheduling Policy

• We require 24 hours’ notice for all cancellations or rescheduling.

• Missed appointments or late cancellations may be subject to a fee.

• This allows us to accommodate other patients who may be waiting for care.

2. Accepted Payments

• We accept:

  • Visa, MasterCard, AMEX

  • Debit

  • Cash

  • E-transfer (if applicable)

• Payment is due at the time of service.

3. Direct Billing Offered

• We offer direct billing to most major insurance providers.

• Please bring your insurance card and photo ID to your appointment.

• If your provider does not cover direct billing, we’ll provide a receipt for reimbursement.

4. No OHIP Coverage

• Services provided at Inside Health Clinic are not covered by OHIP.

• Patients are responsible for confirming coverage through private insurance or paying out-of-pocket.

5. Parking

• Free parking is available on-site.

• Please allow time to find parking before your appointment.

6. Product & Package Refund Policy

• Products are final sale unless damaged or defective at purchase.

• Pre-paid packages are non-refundable but may be transferred to another person with written consent.

• Retreat or event deposits may have separate terms (see below).